Here at WIBSS, we recognise that your needs as a member of the service may extend further than just financial assistance. This is why your specially trained adviser can also help you in a number with a number of key areas, where you may not have had support previously.
The holistic service we offer is bespoke to you and your family, it can include referrals and signposting to other recommended providers – but most importantly is designed to meet your needs. Although not exhaustive, below is a list of services we may be able to assist you with. Please get in contact to discuss further by contacting us here.
- Practical matters like parking badge (Blue Badge), free bus travel and concessions and help towards funeral costs if you are on a low income
- Help in completing forms, paperwork and applications including benefits.
- Accessing health services, such as additional care requirements and health care transportation
- Referrals for emotional support, guidance around support groups and what is utilizing your local services.
Help for friends & Family
We realise that your health not only impacts you, but it can also have a significant impact on those caring for and close to you. As such, your WIBSS adviser can also consider the circumstances of your carer or immediate family to check their entitlement to benefits which may help to improve your overall financial circumstances where necessary, along with any additional support requirements.
External Assistance
There are numerous providers who can offer specialised support, some of whom, you may already engage with. Below you can find a compiled list of resources and websites that may be of assistance to you.
- For an up-to-date guide to claiming PIP for those infected with a bleeding disorder, visit the Haemophilia Society UK benefits page.
- For anyone who is over State Pension age, you can contact Age UK for benefit and monetary advice. Call the Age UK Helpline: 0800 169 6565 or go to the website.
- Citizens Advice; Citizens Advice offers free, independent, confidential and impartial debt advice through their web chat service, over the phone and in person.
- The Money Advice Service offer comprehensive free and impartial money advice. They can be reached online here or via phone on 0800 1387777
- Which provides general money advice through its website, magazine, money helpline and legal service.
- The Pensions Advisory Service gives free guidance on all pension matters. It also helps with problems, complaints or disputes you might have with your workplace or private pension arrangement. Its telephone helpline (0300 1231047) is staffed by pension specialists.
- StepChange Debt Charity; StepChange Debt Remedy provides you with the expert advice, budget support and solutions to help you manage your debts.
- National Debtline; the National Debtline offers free debt advice online through its My Money Steps tool and its web guides, fact sheets and sample letters.
- Citizens Advice; Citizens Advice offers free, independent, confidential and impartial debt advice through their web chat service, over the phone and in person.
Below are some websites that you may find useful
- Haemophilia UK is the only UK wide charity for everyone affected by a bleeding disorder: a community of members, supporters and healthcare professionals.
- Haemophilia Wales provides information, support and advocacy to everyone with Haemophilia, Von Willebrands and other bleeding disorders, including their families and carers.
- Hepatitis C trust
- www.nat.org.uk
- Abergavenny
Nevill Hall Hospital
Brecon Road
Abergavenny
Monmouthshire
NP7 7EG
Telephone; 01873 732 372
Emergency / Out of Hours; 01873 732 732 – Ask for on-call Haematologist
- Bangor
Alaw Unit
Ysbyty Gwynedd
Penrhosgarnedd
Bangor
North Wales
LL57 2PW
Telephone; 01248 384 008
Emergency / Out of Hours; 01248 384 384 – Ask for on call Haematologist
- Cardiff
The Arthur Bloom Comprehensive Care Centre
University Hospital of Wales
Heath Park
Cardiff
CF14 4XW
Telephone; 02920 743 403
Emergency / Out of Hours; 02920 747 747 – ask for on-call Consultant Haematologist
- Swansea
Swansea Haemophilia Centre
Singleton Hospital
Sketty
Swansea
West Glamorgan
SA2 8QA
Telephone; 01792 200 368
Emergency / Out of Hours; Adult: 01792 285 332, Ward 12 Paediatric: 01792 702 222 ext. 5678
To search a database of all other possible sources or help that you may be eligible for, use the Turn2us online grant search
If you are travelling, you may find the global list of treatment centres useful for planning prior to your trip. Available at World Federation of Hemophilia