If you wish to get in touch with WIBSS, use the contact details listed below, or alternatively view our ‘get involved’ and events pages for events local to you.

You can also update your contact preferences here as an existing beneficiary of the Wales Infected Blood Support Scheme, to let us know when to and the best way for us to get in touch. We will always aim to respond within 3 working days, however if your enquiry is of an urgent nature, please specify within your message and we will endeavour to get in touch as soon as possible.

The WIBSS service provision may be impacted by Coronavirus.  We will obviously strive to ensure regular payments continue to be paid to you; provision of advice and support is still available; and any disruption is kept to a minimum.  Please bear with us during these exceptional circumstances.

During the current pandemic we are complying with the Welsh Government guidance and a number of our staff are working from home. If your call is not answered immediately, please leave a message with your name and a contact number and we will get back to you promptly.

You can also contact the WIBSS Manager Mary Swiffen Walker on 07970 601561 during office hours.


Get in touch

Telephone: 02920 902280

Mary WIBSS Scheme Manager: 07970601561

Email: wibss@wales.nhs.uk


Wales Infected Blood

Support Scheme

4th Floor,

Companies House,

Crown Way,


CF14 3UB

Contact Preferences

To update your contact preferences, including using an alternative address, opting out of non-essential communications and authorising a representative, please complete the form here or get in touch with us directly.